Privacy Policy Overview
Understanding Our Commitment to Your Privacy
Explore how we prioritize your privacy and protect your personal information at every step.
Introduction to Our Privacy Policy
Your Privacy Matters to Us
At Stan Shields Marketing Automation Solutions, we understand the importance of your privacy. This policy outlines how we collect, use, and protect your personal information. Our commitment is to maintain transparency and safeguard your data as you engage with our services.
We are dedicated to providing you with a secure experience while using our AI Employee Suite, including AI Voice, Webchat AI, and Google Reviews AI. This document will help you understand how we handle your information and the measures we take to ensure its confidentiality.
Welcome to Marketing Automation Solutions / NovaCore Marketing (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.
By using our services, you consent to the practices outlined in this policy. If you have any questions, please contact us at info@novacoremarketing.com.
1. Information We Collect
We collect information necessary to provide and improve our services. This includes:
A. Information You Provide
- Name, email, phone number, mailing address
- Business name and industry information
- Payment details (processed securely via Stripe or PayPal)
- Any other information you voluntarily provide through forms, inquiries, or account setup
B. Automatically Collected Information
- IP address, browser type, and device information
- Website usage data for analytics and service improvement
- Communication preferences and interactions with our emails or services
2. How We Use Your Information
We use collected data strictly for internal purposes, including:
- Providing and maintaining services, such as the AI Employee Suite (Voice AI, Webchat AI, Reviews AI) and our Local Business CRM
- Processing payments and managing subscriptions
- Sending important service-related updates and customer support communications
- Improving our services through internal analytics
- Enhancing security and preventing fraud
3. Data Access & Security
Only Marketing Automation Solutions / NovaCore Marketing employees, authorized subcontractors, and internal staff have access to your data. We take all reasonable precautions to protect your information, including:
- Encryption of sensitive data
- Secure server storage and access controls
- Regular security audits and updates
We never sell, trade, share, or distribute your personal information to third parties. Your data remains strictly within our internal operations.
4. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this policy. Once no longer needed, data is securely deleted or anonymized.
5. Your Privacy Rights
- Access & Updates: You may request to review or update your data by contacting us.
- Opt-Out: You can unsubscribe from marketing communications at any time.
6. Cookies & Tracking
Our website may use cookies for analytics and improved user experience. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party services (e.g., Stripe, PayPal). We are not responsible for their privacy policies, and we encourage you to review their terms.
8. Policy Updates
We may update this policy periodically. Any changes will be posted with an updated effective date. Continued use of our services indicates acceptance of any modifications.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Marketing Automation Solutions / NovaCore Marketing
7121 W. Craig Road, Suite 113-218
Las Vegas, NV 89129
Email: info@novacoremarketing.com
Data Protection Measures
Our Commitment to Your Privacy
At NovaCore Marketing, we prioritize the security and confidentiality of your personal information. Our robust privacy measures include advanced encryption technologies, secure data storage solutions, and regular security audits to ensure your data is protected at all times. We adhere to strict data protection regulations and continuously update our systems to safeguard against unauthorized access. Your trust is paramount, and we are committed to maintaining the highest standards of privacy and security.
Privacy Policy FAQs
We understand that navigating privacy policies can be complex. Here are some common questions and answers to help clarify our privacy practices.
What personal data do you collect?
We collect information necessary to provide our services, such as contact details, communication preferences, and usage data from our AI tools.
How is my data used?
Your data is used to enhance our services, personalize your experience, and improve our AI solutions. We do not sell your personal information to third parties.
Can I access or delete my data?
Yes, you have the right to request access to your data or ask for its deletion. Please contact us using the information provided below to make such requests.
How do you protect my information?
We use state-of-the-art security measures, including encryption and secure servers, to protect your data from unauthorized access or breaches.
Do you share my data with third parties?
We only share your data with trusted partners necessary for service delivery, and they are obligated to protect your information in accordance with our privacy policy.
How can I update my privacy preferences?
You can update your preferences by contacting us directly or through your account settings on our website.
What happens if there is a data breach?
In the unlikely event of a data breach, we will promptly notify affected users and take immediate action to mitigate any potential harm.
How long do you retain my data?
We retain your data only as long as necessary to fulfill the purposes outlined in our privacy policy or as required by law.
Who can I contact for more information?
If you have further questions about our privacy practices, please reach out to us using the contact information below.
Phone
(725) 900-2064
Address
Marketing Automation Solutions / NovaCore Marketing, 7121 W Craig Road, #113-218, Las Vegas, NV 89129